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Career

Operations

This function serves as the core of our business and deals with areas of Takaful policy making, policy implementation processes, claim processing, underwriting, new member assessments, medical examinations, systems maintenance and customer assistance. The operations department depends on qualified and experienced industry professionals for its continued growth and success. Customer assistance is a major area covered by our operations department. All information required by customers related to the policies they have purchased is disseminated by operations. Changes to policies, updates, deletions (servicing) are all carried out here.

Family-Sehat

Actuarial Services

Actuarial science is the discipline that applies mathematical and statistical methods to assess risk in the insurance and finance industries. Actuaries are professionals who are qualified in this field through examinations and experience.

Actuarial science includes a number of interrelating subjects, including probability and statistics, finance, and economics. Historically, actuarial science used deterministic models in the construction of tables and premiums.

In traditional life insurance (Takaful), actuarial science focuses on the analysis of mortality, the production of probabilistic scenarios, and the application of formulae to produce scenarios from which appropriate policies can be derived.

Actuarial science is the discipline that applies mathematical and statistical methods to assess risk in the insurance and finance industries. Actuaries are professionals who are qualified in this field through examinations and experience

Finance and Accounts

Finance is one of the most important aspects of business management. Without proper financial planning a new enterprise is unlikely to be successful. Managing money (a liquid asset) is essential to ensure business success, both for individuals and organizations.
Our finance and accounts section is of immense significance to the organization and manages the funds entrusted to us. Core areas of this crucial function include contribution management, investment/fund management, asset management, payment processing, ensuring regulatory compliance, tax management, payroll processing and financial audits.

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Training

Training in an organizational context is the field concerned with activity aimed at bettering the performance of individuals and groups in organizational settings. All organizations rely on qualified, competent and appropriately trained individuals for continued success. Being a services firm, this fact cannot be overstated. PQFTL attaches great importance to the training and development of its staff. In a growing industry where technically qualified individuals are hard to find and where the presence of the appropriate mindset is crucial, training serves to bring our workforce up the standards of service expected from top organizations in our industry. Our training department works very closely with our frontline sales staff to ensure our points of customer contact are appropriately managed. Training encompasses skills in three realms: soft skills, product/process knowledge and technical skills training.

Being a Shariah compliant firm, we strive to ensure adherence to its dictates in everything we do. Our Shariah compliance function aims to identify and address issues related to Shariah compliance and ensure new product and process development rely on Shariah principles from the beginning. Shariah audits are also carried out periodically.

Marketing & Corporate Communication

The Marketing & Corporate Communication Department has been entrusted with the responsibility of handling the company’s most valuable asset – its image. The Marketing & Corporate Communication Department serves as the face of the company and is responsible for communicating with and responding to queries and concerns raised by its valuable clients, as well as building the image of Pak-Qatar Family & General Takaful Limited Company as reliable and trustworthy Takaful operator Company in Pakistan.

The core activities undertaken by the Marketing Department are:

  • Conducting marketing and promotional activities (image building/branding)
  • Making arrangements for events/seminars/presentations/ summits/conferences
  • Publications of Pak-Qatar Takaful Group Annual Reports, brochures and other publicity material
  • Handling print and electronic media pertaining to company’s news items/advertisements/interviews/press releases
  • Website management

Sales (Consumer and Corporate)

Our Consumer and Corporate Sales departments serve as our frontline divisions directly interacting with our customers. While the consumer department sells our products to individuals, the corporate side sells takaful products to organizations. Both departments are based in Karachi but maintain presence in all major cities of Pakistan

Location

What we are looking for

  • Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree and relevant certifications/diplomas in Administration or Project Management preferred).
  • 6–9 years of relevant experience in Administration & General Services, preferably with multi-location or trans-provincial exposure.
  • Strong leadership, team management, interpersonal, negotiation, and stakeholder management skills.
  • Excellent organizational, problem-solving, planning, prioritization, and deadline-management abilities.
  • Sound knowledge of facility management, procurement, vendor management, budgeting, and project administration.
  • Adequate technical understanding of electrical, plumbing, HVAC, and civil works for maintenance and new projects, with willingness to travel across branches nationwide.

Key Responsibilities

  • Supervise all administrative operations, facilities management, and general services across Head Office and branches, ensuring compliance with company policies and regulatory requirements.
  • Manage and oversee renovation, maintenance projects, contracts, and related documentation for offices and branches.
  • Develop, forecast, and monitor administrative budgets, costs, reports, and analytical reviews to support effective decision-making.
  • Coordinate, negotiate, and maintain strong relationships with vendors, contractors, departments, and external stakeholders to ensure smooth project execution.
  • Oversee company assets, property management, takaful/insurance matters, and ensure facilities remain safe, secure, and compliant with environmental, health, and security standards.
  • Plan and coordinate company events, meetings, and other organizational activities while maintaining effective communication and collaboration across all departments.

Location:

Karachi 

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What we are looking for

  • Minimum Bachelor’s degree in Finance, Commerce, Business Administration, or a related field.
  • 2–4 years of relevant experience in sales support, branch operations (insurance, takaful, or banking sector experience will be an added advantage).
  • Strong analytical & problem-solving abilities.
  • Knowledge of industry practices, processes, and products.
  • Excellent presentation and reporting skills.
  • Proficiency in MS Office.
  • Strong attention to detail & communication skills.

Key Responsibilities

  • Track branch-wise performance against monthly, quarterly, and half-yearly targets; identify gaps and drive improvement initiatives.
  • Act as a single point of coordination between Sales, branches, and internal departments to ensure smooth execution of operations.
  • Develop and maintain dashboards and performance reports for management review.
  • Escalate critical gaps, risks, and delays with clear impact assessment and proposed solutions.
  • Manage and standardize sales-related communications, including circulars, memos, and official correspondence.
  • Handle sales force and branch queries within defined TATs.
  • Identify and implement process improvements to enhance efficiency and turnaround time.
  • Oversee reconciliations and ensure financial accuracy.
  • Ensure compliance with SOPs, policies, and data integrity.
  • Support digital initiatives and automation projects.

Location:

Head Office – Karachi.

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What we are looking for

  • 2–3 years of relevant experience in a financial service (Asset Management experience preferred)
  • Strong knowledge of Voluntary Pension Schemes (VPS) and New Government Pension scheme
  • Preferred experience in both operations and sales roles
  • Basic understanding of SECP regulations and compliance requirements
  • Strong communication, coordination, and client management skills
  • Target-driven with strong sales orientation
  • Proficiency in MS Excel, PowerPoint, and reporting tools
  • Ability to manage multiple stakeholders and deadlines

Key Responsibilities

  • Drive and support sales growth for VPS and Government Pension products
  • Support to develop, implement, and monitor SOPs for VPS and Government Pension operations
  • Prepare and review reports, reconciliations, and performance dashboards
  • Drive sales growth for VPS and Government Pension products
  • Build and maintain relationships with corporate, government, and individual clients
  • Support client onboarding and portfolio expansion initiatives
  • Conduct Retail | Corporate | Autonomous Bodies | client meetings, presentations, and product awareness sessions
  • Identify new business opportunities within the Private & Government pension and investment space
  • Provide after-sales support and ensure high levels of client satisfaction

 

Location:

Karachi | Lahore | Islamabad

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What we are looking for

  • Minimum Bachelor’s or Master’s degree in related field.
  • 1 – 2 years of experience in life insurance, takaful, InsurTech, or digital transformation / innovation roles.
  • Exposure to digital platforms, CRM systems, or ERP environments. Strong analytical and research skills with the ability to synthesize complex information.
  • Excellent written and verbal communication skills for stakeholder presentations and reporting.
  • Certifications in AI, Data Analytics, Machine Learning, or Digital Transformation. (Preferred)
  • Hands-on experience with AI tools, automation platforms, or data visualization software.
  • An innovation-first mindset with a track record of exploring and applying emerging technologies.

Key Responsibilities

  • Conduct in-depth research on life insurance and takaful trends, InsurTech developments, and global best practices.
  • Monitor advancements in AI, machine learning, automation, digital onboarding, and data analytics relevant to the insurance sector.
  • Collaborate with cross-functional teams including Product, Digital, Marketing, and IT to design digital solutions and AI-driven enhancements.
  • Support the development of data-driven decision frameworks to enhance operational efficiency and customer experience.
  • Present findings and recommendations in a structured and compelling manner for senior stakeholders.
  • Prepare research reports, competitive intelligence briefs, and innovation summaries for leadership review.

Location: Head Office – Karachi

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

 

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

 

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

 

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

 

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Location: 

Karachi, Hyderabad, Mirpurkhas, Nawabshah, Sukkur, Quetta, Bahawalpur, Rahim Yar Khan, Faisalabad, Multan, Toba Tek Singh, Gujranwala, Gujrat, Sialkot, and Lahore

 

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What we are looking for

  • Minimum Bachelor’s degree from a reputable institution (preferably in Business, Marketing, Finance, or related field).
  • 2–5 years of experience in Corporate Sales, preferably within the financial sector.
  • Strong understanding of group health, life takaful financial markets, mutual funds, and investment products.
  • Proven client relationship skills with a network in the corporate and HNW segments.
  • Excellent communication and presentation skills, with the ability to articulate complex investment concepts to clients and prospects.
  • A passion for building client relationships and achieving sales targets.
  • Self-motivated and able to thrive in a results-driven environment.
  • Proficiency in MS Office / CRM tools.

Key Responsibilities

  • Identify, develop and engage potential corporate clients, institutions, and High Networth-Individuals for Group Health, Life Takaful, Mutual Fund and Takaful-linked investment products.
  • Develop and execute sales strategies to achieve set targets.
  • Conduct market research to understand client needs, industry trends, and competitor offerings.
  • Prepare and deliver customized products presentations & proposals to potential clients.
  • Provide tailored investment advice based on clients’ risk profiles and financial goals.
  • Ensure proper KYC, due diligence, and documentation in line with SECP and internal policies.
  • Ensure timely follow-ups, renewals, and effective resolution of client queries or concerns.

Location:  Major Cities of Pakistan

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What we are looking for

  • We are looking for a qualified and competent resource to join our team as
    “Group Life Pricing Executive” based at our Head Office in Karachi.
  • Education: Bachelor’s or Master’s degree in Actuarial Science, Business Administration, Finance, or a related field.
  • Experience: 3 – 5 years of experience in health or life insurance pricing or product management.
  • Skills Required:
  • Strong analytical, numerical, and communication skills.
  • Proficiency in Microsoft Excel and data validation toolspreferred.

Key Responsibilities

  • Manage Group Health and Life pricing processes including data validation, claim analysis, contribution computation, and rate finalization.
  • Prepare Group Health and Life proposals and ensure timely communication with sales teams and clients.
  • Oversee the end-to-end management of Group Health Individual Plan – Family Sehat, ensuring smooth operations, product updates, and performance monitoring.
  • Work closely with inter-departments (Sales Teams, Actuarial Department, Claims, Marketing, IT, and Admin) to ensure cohesive product execution and service delivery.

 

Interested candidates may send their updated CVs to recruitment@pakqatar.com.pk.
Please mention ” Group Life Pricing Executive ” in the email subject.

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What we are looking for

  • Minimum Bachelor’s degree
  • 1–2 years of experience in telesales, call center, or direct sales (experience in insurance, Takaful, or banking sector will be an added advantage).
  • Excellent communication and interpersonal skills.
  • Strong negotiation and customer engagement abilities.
  • Confidence in handling customer queries and closing sales over the phone.
  • Goal-oriented, proactive, and able to perform in a target-driven environment.
  • Basic computer literacy and experience in CRM or call center software will be preferred.

Key Responsibilities

  • Conduct outbound calls to potential customers to promote company products and services.
  • Achieve monthly sales targets through effective telesales and customer engagement techniques.
  • Maintain accurate and updated records of customer interactions, leads, and sales activities.
  • Build and maintain strong, long-term customer relationships to ensure repeat business.
  • Collaborate with team members and management to enhance overall sales performance and achieve departmental goals.
  • Collaborate with marketing and digital teams to execute campaigns and maximize lead conversions.

Location

Head Office – Karachi

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What we are looking for

  • Bachelor’s degree in Business, Finance, Commerce, or related field (Master’s preferred).
  • 3–6 years of experience in Family Takaful/Insurance Operations, at least 1–2 years’ experience in Bancatakaful Operations or supervisory role.
  • Strong knowledge of SECP Takaful Rules, Shariah governance, and bank file integration.
  • In-depth knowledge of Family Takaful operations and Wakala model.
  • Excellent analytical, communication, and stakeholder management skills.
  • Proficient in MS Excel and policy administration systems.

Key Responsibilities

  • Manage and streamline all operational processes related to Bancatakaful business.
  • Ensure accurate and timely handling of new business, renewals, and policy servicing.
  • Maintain smooth onboarding and operational setup of new Bancatakaful partners.
  • Coordinate closely with partner banks and internal departments for smooth operations.
  • Oversee reconciliation of contributions, refunds, and fund movements.
  •  Ensure compliance with SECP regulations, company SOPs, and Shariah guidelines.
  • Contribute to process improvement and automation initiatives.

Location

Head Office – Karachi

 

 

 

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Location

Chishtian, Hasilpur, Lodhran, Bahawalpur, Rahim Yar Khan, Sadiqabad, Khanpur, Bahawalnagar

 

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What We Are Looking For

  • Possession of an Associate-level qualification (such as ASA, AIA, or equivalent) is a mandatory requirement for consideration for this position.
  • 8–10+ years of actuarial experience in industry, with strong exposure to IFRS 17 frameworks.
  • Hands-on experience with Prophet, Excel VBA, and similar modeling tools.
  • Excellent communication and leadership skills; ability to influence strategic decisions.

Key Responsibilities

  • Lead actuarial functions across Life & Family Takaful, including pricing, valuation, and product development.
  • Oversee IFRS 17 implementation and ensure accurate actuarial inputs in financial reporting.
  • Ensure compliance with SECP regulations and actuarial standards of practice.
  • Collaborate with Finance, Risk, and Shariah teams to align actuarial insights with business strategy.
  • Develop and validate actuarial models.
  • Mentor the actuarial team and drive a culture of learning, innovation, and integrity.

Location

Head Office – Karachi

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Location

Gujranwala, Gujrat, and Sialkot.

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What We Are Looking For

  • Bachelor’s degree (Master’s preferred)
  • 2–3 years of hands-on training experience in Asset Management or Banking sector
  • Certified Trainer (from reputable institute or body)
  • Proven track record of training field-based sales professionals with measurable results
  • Excellent communication, facilitation, and coaching skills

Key Responsibilities

  • Design and deliver engaging training programs tailored to sales teams
  • Use AI-powered tools, e-learning platforms, and interactive methodologies to upskill teams
  • Coach and mentor front-line sales force to transform them into high-performing producers
  • Collaborate with department heads to assess training needs and close skill gaps
  • Support onboarding and continuous development initiatives with impact-driven learning experiences
  • Evaluate training effectiveness using KPIs, feedback loops, and performance data

Location

Head Office – Karachi

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What We Are Looking For

  • Minimum Bachelor’s or Master’s degree from a recognized institution.
  • A total of at least 9-10 years’ experience out of which 4-5 years must be in sales leadership, preferably in financial services, insurance, or Takaful.
  • Strong knowledge of the Islamabad/Rawalpindi market with a solid network in retail and affluent segments.
  • Proven experience in managing large sales teams and developing talent to achieve aggressive growth.
  • Strong command over consultative selling, client engagement, and target-driven execution.

Key Responsibilities

  • Develop and implement regional sales strategies to meet business targets.
  • Expand market outreach in Islamabad/Rawalpindi and surrounding areas, focusing on high-potential segments and institutions.
  • Build lasting relationships with high-net-worth clients and the retail market.
  • Build and retain a top-performing sales team through hiring, training, and ongoing coaching.
  • Identify new business opportunities by tracking emerging markets, industry trends, and competitors.

Location

Islamabad

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