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This function serves as the core of our business and deals with areas of Takaful policy making, policy implementation processes, claim processing, underwriting, new member assessments, medical examinations, systems maintenance and customer assistance. The operations department depends on qualified and experienced industry professionals for its continued growth and success. Customer assistance is a major area covered by our operations department. All information required by customers related to the policies they have purchased is disseminated by operations. Changes to policies, updates, deletions (servicing) are all carried out here.
Actuarial science is the discipline that applies mathematical and statistical methods to assess risk in the insurance and finance industries. Actuaries are professionals who are qualified in this field through examinations and experience.
Actuarial science includes a number of interrelating subjects, including probability and statistics, finance, and economics. Historically, actuarial science used deterministic models in the construction of tables and premiums.
In traditional life insurance (Takaful), actuarial science focuses on the analysis of mortality, the production of probabilistic scenarios, and the application of formulae to produce scenarios from which appropriate policies can be derived.
Actuarial science is the discipline that applies mathematical and statistical methods to assess risk in the insurance and finance industries. Actuaries are professionals who are qualified in this field through examinations and experience
Finance is one of the most important aspects of business management. Without proper financial planning a new enterprise is unlikely to be successful. Managing money (a liquid asset) is essential to ensure business success, both for individuals and organizations.
Our finance and accounts section is of immense significance to the organization and manages the funds entrusted to us. Core areas of this crucial function include contribution management, investment/fund management, asset management, payment processing, ensuring regulatory compliance, tax management, payroll processing and financial audits.
Training in an organizational context is the field concerned with activity aimed at bettering the performance of individuals and groups in organizational settings. All organizations rely on qualified, competent and appropriately trained individuals for continued success. Being a services firm, this fact cannot be overstated. PQFTL attaches great importance to the training and development of its staff. In a growing industry where technically qualified individuals are hard to find and where the presence of the appropriate mindset is crucial, training serves to bring our workforce up the standards of service expected from top organizations in our industry. Our training department works very closely with our frontline sales staff to ensure our points of customer contact are appropriately managed. Training encompasses skills in three realms: soft skills, product/process knowledge and technical skills training.
Being a Shariah compliant firm, we strive to ensure adherence to its dictates in everything we do. Our Shariah compliance function aims to identify and address issues related to Shariah compliance and ensure new product and process development rely on Shariah principles from the beginning. Shariah audits are also carried out periodically.
The Marketing & Corporate Communication Department has been entrusted with the responsibility of handling the company’s most valuable asset – its image. The Marketing & Corporate Communication Department serves as the face of the company and is responsible for communicating with and responding to queries and concerns raised by its valuable clients, as well as building the image of Pak-Qatar Family & General Takaful Limited Company as reliable and trustworthy Takaful operator Company in Pakistan.
The core activities undertaken by the Marketing Department are:
Our Consumer and Corporate Sales departments serve as our frontline divisions directly interacting with our customers. While the consumer department sells our products to individuals, the corporate side sells takaful products to organizations. Both departments are based in Karachi but maintain presence in all major cities of Pakistan
Branch Managers (Across Pakistan)
Are you a dynamic and results-driven sales leader looking for your next big opportunity? Pak-Qatar Family Takaful Limited is seeking a high-energy Branch Manager to drive business growth, build a winning team, and lead the charge in the financial sector.
Business Development Managers (Across Pakistan)
We are seeking a dynamic and highly motivated sales individual to join our team as Business Development Manager in our Pak-Qatar Family Takaful Limited Company.
Business Analyst – Operation Services
This role involves overseeing branch expense controls, processing sales benefits, analyzing the business performance of the Sales Team, and providing strategic recommendations to enhance operational efficiency and cost-effectiveness.
Claims Evaluator – Group Health – Islamabad
Pak-Qatar Family Takaful Company is seeking qualified and energetic individual to join our Medical Services department in Islamabad
Customer Service Officer
Position Summary: We are looking for a dynamic Customer Service Officer who is quick to learn, adaptable, and willing to go the extra mile to ensure an exceptional customer experience. This is a junior-level position, perfect for candidates looking to grow in the financial services industry. Qualification &
Medical Case Manager – Islamabad
Position Summary: We are looking for a dynamic Customer Service Officer who is quick to learn, adaptable, and willing to go the extra mile to ensure an exceptional customer experience. This is a junior-level position, perfect for candidates looking to grow in the financial services industry. Qualification &
Head Of Digital Sales
Pak Qatar Group, a leading Islamic Financial Services Group, is looking to hire a Head of Digital Sales with a proven and tangible track record in managing and executing successful online sales channels/campaigns, with measurable results in terms of revenue growth and customer acquisition.
Manager Administration & General Services
Position Summary: This position requires the incumbent to support Group’s overall business plans and strategies through effective, reliable, prompt and smart administrative and general services solutions to both internal and external customers across the country Qualification & Experience Required Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is preferred. Certification/ Diploma in Administration, Project Management or relevant field is preferred 8-10 years of experience – trans-provincial working experience is a plus
